Setting up scale mail in Chime is quick and fast! Scale mail is perfect for mass emailing an email template to a batch of leads at the same time. Please note that you may only send out a maximum of 200 emails at once as apart of our anti-spam compliance policy that is in place.
From the People Page, select Leads from the top of your screen. Select the checkbox next to each lead you want to include in the scale mail group. After selecting all the leads you wish to include, a bulk action-navigation bar will pop-up below.
Send Mass Emails
Click “Mass Email."
You are now sending a mass scale mail to your leads as individual conversations. In other words, they are not cc’ed in the same email conversation.
- Chime users who want to send mass emails can only send an email to 200 recipients at once. If you want to send to more people at once, use a Smart Plan with general criteria (like all pipeline stages, etc.) to trigger a Smart Plan for all the applicable leads. For more information regarding Smart Plans, see Smart Plans.
- Currently, any mass email sent to leads with associated family members (see How to Manage the Family Members of a Lead) will only send to the primary lead, not the family members of that lead.
Send Mass Texts
Select the leads, as seen in the previous step. Click on "Mass Text." Please note that mass texts can only be sent to leads for which you have a phone number on file.
Chime users who want to send mass texts can send up to 200 texts at once. *Be mindful of your text package daily limit when sending out mass texts!
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <email@example.com> or by phone at 1 (855) 981-7557.