For iPhone IOS

1. Just click the Settings icon on the screen.

2. In the Settings page,  scroll down to find the chime CRM app, then click to the detail setting page.

3. In the Chime CRM setting page , you'll see the item 'Notifications'.

4. Keep the Allow Notificaiton On, and do not select the None Alert Style.

Android

1. Just click the Settings icon on the screen.

2. In the Settings page,  scroll the screen up to find the Apps, then click to the APPs detail page.

3. In the Apps page,  scroll the screen up to find the chime CRM, then click to the detail page.

4. Click the Notificaitons to enter the Notifications page.

5. Keep the Treat as priority and Allow peeking On.

Kindly Note:

After setting up on the device, go back to the notification page where you will see the option of Allow Push.

Open the Allow Push button, you can see all kinds of push types here. Choose the ones you would like to see and you'll receive the notifications on  your phone.