You can contact Chime Support on your computer or the Chime Mobile App by following the instructions below.
Log into your Chime CRM. Click on the Help icon on the top right of the page.
Click Submit a Ticket, and a ticket form will appear. You can also call directly at (855) 981-7557 or email to firstname.lastname@example.org
Here, you can send your inquiry directly to the Chime support team. Response time is generally within 24 hours.
Via Mobile App
Please note: Make sure that you have the latest version of the Chime app on your device.
1. Open your Chime CRM app.
2. At the bottom of the screen, click More.
3. Click on Chime Support.
4. An email window will appear. Here, you can send your inquiry directly to the Chime support team. Response time is generally within 24 hours.
5. Please note: Your email account should be linked to your device in order to contact Chime support directly from your CRM app.
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <email@example.com> or by phone at 1 (855) 981-7557.