In order for your website to show up as "secure" when someone browses to the URL of your website with "https://" before it, they will see an error that says "Site is not Secure" unless you have purchased an SSL Certificate via your domain provider or a third party, and then arranged for Chime to install it on your website.
To understand this concept in more basic terminology, when entering in a web address and if you were to just type in myrealestatewebsite.com or www.myrealestatewebsite.com then you would have no issues. However, some browsers default to the following instead: https://myrealestatewebsite.com which would then populate the message seen below unless an SSL Certificate is purchased.
Installing this SSL Certificate is important for the following reasons:
- Some specific internet browsers will often force a URL typed into the search bar to go to the "https://" which means it will expect a secure site with the SSL Certificate installed.
Here are a few screenshots to demonstrate the error that might appear when navigating to a site that does not have an SSL Certificate installed:
As a note, this is not required by Chime in order to use the service. But, it is something that will benefit people browsing to your website. If you so desired, you could click on the "ADVANCED" option seen in the bottom-left of the last screenshot, and choose to continue to the website. This would allow your browser to trust the Chime site.
It is also important to note that you will not have this error while the website is held under the Chime domain of ______.chime.me. However, when pointed to a domain you already own, you can see this happen.
Setting up SSL Certificate
Already have an SSL?
Please send us the information below at: email@example.com so we can generate the CSR file for your SSL certificate:
State or Province Name (full name)
Locality Name (eg. city)
Organization Name (eg, company)
Organizational Unit Name (eg, section)
Common Name (eg, your name or your server's host name)
Then we can take everything from here if you could also send us the information of your SSL provider, and the login credentials (Username and password) of your SSL account.
If it's not comfortable for you to share the information, please follow the steps below to get your SSL certificate installed:
- Upload the CSR file to your SSL certificate.
- Download the certificate file in Apache.
- Send us the certificate file at firstname.lastname@example.org
Then we will have your SSL certificate installed for your domain.
Do not have an SSL yet?
Chime offers free SSL based on Cloudflare. In this case, the name server of your domain needs to be changed as it needs to be hosted by Cloudflare.
To get a free SSL from Chime, it is recommended to provide us with your domain provider, domain manager account credentials(Username&Password). Then you can leave everything to us.
For Godaddy and Google domain customers, you can also grant delegate access to us at email@example.com.
If it's not comfortable for you to share the information, below are the steps to make the free SSL work for you:
1. Make a copy/back up of the DNS settings of you domain.
2. Please email us at firstname.lastname@example.org with the copy after step 1 is done. Then we will sync the DNS settings of your domain to Cloudflare.
3. We will inform you to change your name servers to :
pat.ns.cloudflare.com and roan.ns.cloudflare.com
4. Please let us know when step 3 is done, and we will finish the last step.
5. Your domain will be secured!
If you would like more information regarding the topic of SSL Certificates, please feel free to research the topic further with any domain provider as well as many online resources. Additional information can also be found in this Beginner’s Guide to SSL Certificates as written by Symantec Corporation.
HostGator recently published this article related to this topic: What the July Google Chrome Update Means for Your Website
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <email@example.com> or by phone at 1 (855) 981-7557.