In order for your website to show up as "secure" when someone browses to the URL of your website with "https://" before it, they will see an error that says "Site is not Secure" unless you have purchased an SSL Certificate via your domain provider or a third party, and then arranged for Chime to install it on your website.
To understand this concept in more basic terminology, when entering in a web address and if you were to just type in myrealestatewebsite.com or www.myrealestatewebsite.com then you would have no issues. However, some browsers default to the following instead: https://myrealestatewebsite.com which would then populate the message seen below unless an SSL Certificate is purchased.
Installing this SSL Certificate is important for the following reasons:
- Some specific internet browsers will often force a URL typed into the search bar to go to the "https://" which means it will expect a secure site with the SSL Certificate installed.
Here are a few screenshots to demonstrate the error that might appear when navigating to a site that does not have an SSL Certificate installed:
As a note, this is not required by Chime in order to use the service. But, it is something that will benefit people browsing to your website. If you so desired, you could click on the "ADVANCED" option seen in the bottom-left of the last screenshot, and choose to continue to the website. This would allow your browser to trust the Chime site.
It is also important to note that you will not have this error while the website is held under the Chime domain of ______.chime.me. However, when pointed to a domain you already own, you can see this happen.
SSL Certificate Setup
(1) Do you have an SSL Certificate already?
Please send us the information below to <email@example.com> so that we can generate a CSR file for your SSL certificate:
- Country Name
- State or Province Name (complete name)
- Locality Name (Example: city)
- Organization Name (Example: company)
- Organizational Unit Name (Example: section)
- Common Name (Example: your name or your server host's name)
- Email Address
After Chime Support receives the above information, the quickest route is to also provide Chime Support with the login credentials (login URL, username, email, and password) for your SSL Provider so that configuration can be finalized.
However, if you are not comfortable with sending your SSL Provider credentials, please follow these steps:
- Upload the CSR file (now generated by Chime) to your SSL Certificate
- Download the certificate file in Apache format
- Send the certificate file to <firstname.lastname@example.org>
After these steps are complete, the SSL Certification should be installed on your domain.
(2) Do you not have an SSL Certificate already?
Chime offers a free SSL Certificate and all that is required is for your domain to be pointed (see Domain Configuration Guide) and then send an email to <email@example.com> to arrange for the SSL to be installed.
If you would like more information regarding the topic of SSL Certificates, please feel free to research the topic further with any domain provider as well as many online resources. Additional information can also be found in this Beginner’s Guide to SSL Certificates as written by Symantec Corporation.
HostGator published this article related to the topic as well: What the July Google Chrome Update Means for Your Website
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <firstname.lastname@example.org> or by phone at 1 (855) 981-7557.