- Log in CMS tool, and go ‘Pages - Home - Chat Box’
- From here you are able to edit the greeting words and chat box style:
- Chat content style: ‘Hidden’ will only show your profile photo and name; ‘Show’ will also display the greeting words besides the agent profile:
- Chat Content: customize your preferred greeting words to show on the chatbox.
- Chat Agent: This section is based on the creator’s info by default, and you can go ‘settings-Basic info-creator’ to edit the profile, like the name or head shot.
- Click on the blank and you will see the suggestions in the drop down:
- Chat Box Style: there are also two styles for you to choose:
- Click ‘Save’ to preview, and ‘publish’ to make it public.