Do you want to capture leads while at the same time providing prospects the information they are seeking immediately? Set up Chime Text Codes to instantly send automatic responses to leads who text a code to your virtual number.
*Please note that a Chime Text Package is needed in order to use this feature.
Set up your Text Code
- Navigate to the Campaigns section
- Click Text Codes
- Click on Add New
- Input the following:
- (a) A text code of your choice (not case-sensitive)
- (b) Associate the code with a listing on the MLS (not required). This will automatically include a link to the listing in the message.
- (c) A customized reply message to be sent
- Share the text code on signs, flyers, etc.
You can also set up your Text Codes in the Listing Discovery section:
How It Works
Once a lead that is not already in your CRM database sends the Text Code to the user's virtual number, the lead will instantly receive the automatic "Reply Message" and their phone number will be registered as a new lead for the Chime user to follow up. The source of the lead will be "text code" and the code that was used will be added as a private tag in the format of "Text Code: _______". Currently, note that a private tag cannot be used to trigger a Smart Plan.
You can evaluate the performance of the text codes by checking the "Captured Leads" column:
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <email@example.com> or by phone at 1 (855) 981-7557.