If you wish to use third-level domains of your personal domain for your subdomains, please complete the following:
Scenario 1. If your personal domain is not configured to Chime website.
a. Add 2 Chime A records in the DNS settings, Name= #@ or your domain URL#, Value = 18.104.22.168 and 22.214.171.124.
For example, if your domain is abc.com, the domain name is abc.com, A records should be added like this.
b. Let us know when DNS settings are complete on your end.
Scenario 2. If your personal domain is already configured to Chime website.
a.Add a CNAME record for each of the sub-domain. Each CNAME = #prefix of the third-level#, Value = @
For example. If your domain is abc.com,the third level domain is xxx.abc.com, the Cname record should be added like this.
b. Let us know when the above settings has been completed on your end.
If you think this is very troublesome, we also offer two other options:
Send us your domain provider, along with the domain account login credentials(Username&Password) to firstname.lastname@example.org. Then you can leave everything to us. This process usually will take 1-2 business days. (If there's any verification on logging in your account, it would be great if you could remove it temporarily)
For Godaddy and Google domains, you can also grant delegate access directly to us at email@example.com. Then email us back,we will get your own domain configured to Chime.
If you have any questions, please contact us at firstname.lastname@example.org