Welcome to Chime!

Let's get started:

Attend Onboarding Courses

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Make note of resources

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Set up your WEBSITE

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Set up your CRM

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Review how to use Chime

Live Webinar Training Courses

7:00 AM 

8:00 AM 

9:00 AM 

10:00-10:30 AM 

11:00 AM 

1:00 PM 

3:00 PM 

Resources

Make note of the following resources that you can take advantage of as you get started:

Chime Help Center

https://help.chime.me/hc/en-us

Chime's searchable database includes articles, training videos, and step-by-step instructions.

- Click HERE for CRM articles

- Click HERE for Website articles

Chime Support

support@chimeinc.com

1 (855) 981-7557 | 8:00 am - 5:00 pm Pacific Time

Chime User Forum Facebook Group

https://www.facebook.com/groups/chimecrm

Chime's Official User Group. Join in the conversation! This is a place to collaborate and discuss general real estate topics and other topics related to the Chime platform. 

Website Setup

Set up the basics on your website by clicking the links below. Each will open in a new tab. Come back to this list when you are ready to continue!

1. Complete MLS Application(s) & Start Your Chime IDX Site
2. Set up the website header
3. Set up the website footer
4. Set up the hero image/video
5. Finish your "About Us" page
6. Add neighborhood/city pages
7. Choose your featured listings
8. Configure your domain for your brand

CRM Setup

Get the basics ready in your CRM by clicking the links below. Each of these will also open in a new tab. Come back to this list when you are ready to move on!

1. Set up your CRM profile
2. Choose your preferences
3. Add agents, and lenders, and choose agent roles
4. Set up all integrations
5. Define your pipeline stages
6. Set up your segments
7. Select auto property alert settings
8. Build personalized Smart Plans
9. Set up your virtual number
10. Configure lead routing (if applicable)
11. Set up lead capture sources
12. Import your leads to Chime
13. Download the mobile app and log in

Step-by-Step Guides 

The following sections in the Chime Help Center include articles that will give you an in-depth view into how to get the most out of the Chime platform. If you are looking for information on a specific topic, be sure to take advantage of the Help Center search bar and type in keywords that might apply.

• CRM
  • Account Settings
  • Notifications
  • Team Management
  • Reporting
  • Lead Management
  • Lead Nurturing & Automation
  • Tasks and Appointments
  • AI Assistant
  • Call and Text Packages
  • Integrations
  • Lead Capture
• Website
  • Website Basics
  • Chime Lead Generation
  • URL / Domain / SSL
  • Website Essentials
  • Page Editor
  • Block Library
  • Listing Filter
  • Global Settings
  • Landing Pages
• Mobile App
  • Chime Mobile App

FAQ:

• I am a Team Owner, can I also share the training schedule link with my members if they want to join?
  • Yes, but they must keep in mind that there will be some features unavailable to them as they are only available at the admin level. There is agent-specific training available in the learning center that may be more helpful to a team member. Please see Chime Learning Center - Agents for more information.
• Do you have a Live Q&A session during the webinars or do they just watch a training video?
  • There is a live Q&A after every webinar.

Questions?

If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <support@chimeinc.com>, by phone at 1 (855) 981-7557, or by a chat with us through your Chime CRM.