This article will outline Chime features that may be at a reduced capacity for clients located in Canada. All features in the CRM work as expected, but there are some differences in features available on the website.
- Neighborhood Pages
- Home Evaluation
- Mortgage/Affordability Calculators
- 30-Minute Time Zones
- Self-Service Lead Generation
- Listing Detail School Data
- Geographic Farming
- CMA Access
Neighborhood data outlined in this Help Center article will not be available for any areas in Canada. While neighborhood pages are desirable because they bring in demographic data as well as all listings available automatically, you will still be able to build a listing results page for a target neighborhood or city to share with your clients and include on your website.
The Home Evaluation page will be accessible on the site, but when a lead enters in an address they will not be able to automatically receive home value estimations. Instead, they will receive a message similar to be below (with an actual headshot displayed, of course), letting the lead know that an agent will be reaching out. The lead address and contact information will be captured, allowing you to provide an accurate home evaluation and other information directly.
There are several different options available to add in mortgage or affordability calculators on the website. Currently, those calculators will be represented in US dollars.
30-Minute Time Zones
30-minute time zones are not supported at this time within the Chime platform. This means that Newfoundland Time Zone (NT) is not supported in Chime in the present version.
Self-Service Lead Generation
If you are interested in purchasing lead generation services via Chime, please contact your CSM or Chime Support (firstname.lastname@example.org). You are able to purchase lead generation in Canada, but the self-service options available via the Chime Marketplace will not work to produce CPL estimates, etc. for Canada.
Listing Detail School Data
On listing detail pages of Chime-built IDX webpages, school data is not available due to the fact that this is provided by the same provider as neighborhood data (see above) and is not available in Canada at the present time.
Currently, Chime postcards cannot be sent to addresses in Canada. Please see Self-Service Postcards for more information.
Similar to the above, this feature provides a postcard campaign. Chime cannot send postcards to Canada, so this feature is not available. Please see Geographic Farming for more information.
CMA Tool Access
Chime CRM Users in Canada that do have access to Sold Listing Data in their MLS (usually through a VOW connection) should have FULL FUNCTIONALITY of the Chime CMA Tool.
- Can users in Canada use the Listing Discovery filters to search by alpha-numeric-based postal codes?
- As a user in Canada, can I send Market Reports and Market Snapshots?
Can users in Canada use the Listing Discovery filters to search by alpha-numeric-based postal codes?
As a user in Canada, can I send Market Reports and Market Snapshots?
Yes, as long as the data needed for these features are provided by the MLS--specifically sold listing data. Not every MLS provides sold listing data.
This feature is not available because the loan type and the mortgage calculations are different from that in the US. Please see Home Report for more information.
If you have any questions regarding this topic or any others, please reach out to our Support Team via email at <email@example.com>, by phone at 1 (855) 981-7557, or by a chat with us through your Chime CRM.